How do I create a shipping profile?
Profiles are located under Items >> Profiles. Any profiles that you create will be available on this page. Create a new Shipping profile by clicking on the "Shipping" tab and then the “New” button.
Once a Shipping profile is created, it can be selected when creating items.
Shipping Profile
You can use Shipping Profiles to define the shipping methods and carriers that you offer, as well as setting your international and domestic options for all markets.
Profile Name
The profile name will appear in the drop-down menu when you create items. It is important to create descriptive profile names so you can easily identify them in the list. For example, if you name your shipping profiles “Domestic Shipping” and “International Shipping”, you will know at a glance which profile contains only US shipping details, and which can be used for items you will ship internationally.
If you have not created profiles yet, you can create, name and save as you create your items, or you can create all of your initial profiles ahead of time under My Items>Profiles (recommended).
Ship-From Location
The ship-from location denotes the shipping location of an item and is used in calculating weight based shipping. If you are shipping from several locations or warehouses, you can create multiple profiles to accommodate each location.
Domestic Shipping Methods
You will define the carriers and methods used to ship your items domestically under Domestic Shipping Methods. If you use calculated shipping for certain items and fixed shipping for others, you can create multiple profiles and select the appropriate profile as you are creating your items.
International Shipping Methods
The first step in setting up international shipping is to set your destinations (countries that you will ship to). Select the Add New Destination button and select the countries where you will ship items. When you have completed your selection, select the OK button. When you use different shipping carriers by destination, you can create multiple destinations by clicking on Add New Destination and repeating the above process for each destination and carrier.
Note: eBay prohibits mixing fixed and calculated shipping costs within domestic shipping and international shipping; however, if you specify all fixed shipping options for domestic shipments, you can specify all calculated shipping options for international shipments (and vice versa). In addition, if you have a country excluded on eBay, and include it in your Vendio Shipping profile, the country will still be excluded when you launch to eBay.
UPS Options
UPS is available as a shipping method for sellers who want to offer UPS shipping. In order to offer calculated UPS rates, you will need to have an active UPS account. Once your account is registered, update your shipping profile with both the account information and the UPS options that you will be offering. You can use the “Set up account” link to register your account if you have not done so already.
Account
Your UPS account information will appear in the drop-down menu. If you only have one account, it will be displayed by default. If you have multiple UPS accounts, you can select the account you want to use from the drop-down menu.
UPS Drop Off / Pick Up
“Daily pick up” should be specified if UPS regularly comes to your business to pick up packages. “Counter service” should be specified if you bring packages to UPS to be shipped. Note that there is a rate difference between pick up and counter service.
UPS Packaging
Select either “your packaging” or one of the available UPS packaging options if you use UPS packaging materials.
FedEx Options
FedEx is available as a shipping method for sellers who want to offer FedEx shipping. In order to offer calculated FedEx rates, you will need to have an active FedEx account. Once your account is registered, update your shipping profile with both the account information and the FedEx options that you will be offering. You can use the “Set up account” link to register your account if you have not done so already.
Account
Your FedEx account information will appear in the drop-down menu. If you only have one account, it will be displayed by default. If you have multiple FedEx accounts, you can select the account you want to use from the drop-down menu.
FedEx Drop Off / Pick Up
“Regular pick up” should be specified if FedEx regularly comes to your business to pick up packages. “Request courier” should be specified if you normally call FedEx to arrange a pick up. If you do not use FedEx pickup services, specify where you drop your packages off by selecting either “Drop Box”, “Business Service Center”, or “Station”. Note that there is a rate difference for each of the above options.
FedEx Packaging
Select either “your packaging” or one of the available FedEx packaging options if you use FedEx packaging materials.
FedEx Rate Display
Select which rates to display to your domestic buyers. Choose to display business rates or standard residential rates when a buyer checks out or uses the FedEx shipping calculator. Note that business rates are typically less expensive than residential rates. Business rates will always be quoted for international shipments.
FedEx Delivery Signature
Select the signature method you prefer. FedEx may impose additional charges for some signature options, so we recommend that you check your FedEx account and confirm the cost prior to making a selection. Optional (Treat all Customers as Businesses) - this option will allow you to charge all customers at business rates. Typically business rates are less expensive than residential rates. Please be aware that if you choose this option, the shipping amount charged to your buyers may be less than the amount you are charged by FedEx.
FedEx Home Delivery
Select the home delivery method you prefer to use. FedEx may impose additional charges for certain home delivery times, so we recommend that you check your FedEx account and confirm the cost prior to making a selection.
Insurance (Domestic and International)
You can choose to automatically purchase Vendio Shipping Insurance when an order is marked as shipped by checking the corresponding box for domestic and/or international shipping.
Handling (Domestic and International)
Specify your handling charges, if any. Handling charges are extra charges that could be applied to cover packaging and handling time costs, and are added to the shipping amount in the customer’s invoice. It is generally recommended that you keep handling costs to a minimum.
Handling Time
Handling time denotes the maximum number of days from the date payment is received to the date the item is shipped.
Combinable
Check “combinable” to specify that the item can be combined with other items purchased by the same buyer during checkout. This setting allows items to be combined in one shopping cart. You can set how you handle combined shipping under Preferences>Orders.
Shipping Policy
The shipping policy information does not currently appear anywhere publicly, but it will eventually be added as a field that will appear in eBay and Vendio Store listings.
Adjust These Settings for eBay
The eBay marketplace has settings and rules which are applicable only to eBay. If you are launching items to eBay, or plan to do so in the future, you may need to adjust the main profile settings to work with the eBay marketplace. If the settings in your main shipping information comply with eBay rules and your shipping carriers appear in the order you prefer for eBay, there is no need to make any adjustments.
eBay View of Shipping Carriers
The eBay view of shipping carriers section displays the shipping carriers that will be offered in your eBay listings. Currently, eBay allows only four domestic and five international shipping carriers. Place the carriers of your choice at the top of the list, as these are the carriers that will be sent to eBay. We recommend placing the least expensive shipping carrier in the first (topmost) position, as this carrier is what eBay will use to calculate the shipping charges that are displayed in various eBay buyer searches. Note that changing the order of shipping carriers in the eBay view will not affect the shipping carrier display in other marketplaces.
Additional Ship-To Locations
Because eBay allows only five shipping carriers to be offered for international shipping, you may want to specify additional options for international buyers in locations outside of those covered by the offered carriers. You can use the additional ship-to locations to notify buyers in specified regions that they need to contact you directly to get a pricing quote. Note that if you specify additional ship-to locations, it does not change the ship-to regions specified under the destinations defined in the main profile information, and will not affect the three eBay international shipping carriers above.
Get it Fast
“Get it Fast” is an eBay promotional option which requires sellers to agree that they will offer at least one overnight shipping service (such as US Postal Service Express Mail or UPS Next Day Air) as a carrier, and that they will ship the item within one business day of receiving payment.
Adjust These Settings for Amazon
Amazon shipping settings are generally set globally for your Amazon Merchant Account, but some item-specific settings may be defined.
Amazon Maximum Aggregate Shipping Quantity
The maximum aggregate shipping quantity is the number of the same item that can fit in one box.
Amazon Shipping Overrides
Amazon shipping overrides allow you to set alternative methods that will override the standard Amazon shipping method and amount. For example, if you want to charge an amount different than the Amazon defined amount for shipments expedited to Alaska/Hawaii, you will need to use an override. Select the shipping method and location, select “Change rate...” and enter the amount. The amount can either be added to the current shipping amount (for example, add $5.00 for expedited shipments to Alaska/Hawaii), or replace the current amount.
