How do I create a policy profile?
Policy Profile
Profiles are located under Items >> Profiles. Any profiles that you create will be available on this page. Create a new Policy profile by clicking on the "Policies" tab and then the “New” button.
Once a Policy profile is created, it can be selected when using “Create Items”.
The "Default Policies for Checkout" profile is used by default for different areas through your account, such as for your business name on emails. Be sure that the information in this specific profile is correct.
If you use different policies for a market or product line, you can create a profile for each market or product line and select the appropriate policy profile as you are listing your items – with no need to open the Policy section.
Profiles can be created as you create your listings or can be created ahead of time (recommended) under Items>Profiles
Profiles greatly expedite the create item process by allowing you to:
• Avoid having to enter repetitive information
• Name and save any number of profiles for future use
• Easily apply saved information while creating items
Profile Name
It is important to create descriptive profile names so you can easily identify them when creating listings. If you have not created profiles yet, you can create, name and save them as you create your items, or you can create all of your initial profiles ahead of time under My Items>Profiles (recommended).
Business Name
The Business Name field will allow you to display your business name instead of your first and last name that you entered when you registered. For example, you might prefer to use your business name instead of your first and last name to sign your emails to buyers. Your Business Name can be used in various areas, such as eBay listings, your Vendio Store, your Gallery, “About Us” pages, invoices and emails.
Business Phone
Enter your business phone number here. Your business phone will be used in various areas such as on your Store, Gallery, About Us pages, invoices and emails. You should only enter a phone number if you want it displayed publicly.
Business Website
Enter your business website URL. Your business website URL will be displayed in various areas such as on your Store, About Us pages, invoices and emails.
About Us Message
In this section you can create an “About Us” message that will appear in supported marketplaces. About Us messages are generally used to convey information about you and your business to customers and potential buyers. The About Us message field supports HTML, and you can use the provided HTML editor for basic formatting.
Business Logo
You may upload your business logo to Vendio (recommended) or enter the image URL if your logo is hosted elsewhere. The business logo will appear in your Vendio Store and other areas where applicable.
About Us Image
You may upload an “About Us” image to Vendio (recommended) or enter the image URL if your image is hosted elsewhere. The About Us image will appear in your Vendio Store “About Us” section.
Additional Marketing Graphic
You may also upload an additional marketing graphic to Vendio (recommended) or enter the image URL if your image is hosted elsewhere. The additional marketing graphic is a larger graphic and is generally used for eBay Motors listings.
Legal Disclaimer
Describes any legal language needed with the product. For example: “Residents of NJ, VT, MA, and MI, must be at least 18 and over to purchase”. The legal disclaimer is used for the Amazon marketplace.
Return Policy
Enter your return policy here and select the appropriate items from the drop-down menu. If you accept returns, specify how quickly the item must be returned, and how you will handle the refund or credit. If there are additional details, you may enter them in the Return policy details box.
Adjust These Settings for eBay
The eBay market has return policy options and requirements which are eBay specific. If you are listing on eBay, or plan to do so in the future, you may wish to create an eBay specific return policy that differs from your standard return policy.
