How can I turn on or off automatic emails to buyers?

There are three different areas in your Vendio account where you can find emails that are sent to your buyers. The main area can be located by going to “Preferences” (at the top right of most pages in your Vendio account) > select “Orders” from the drop-down box at the top of the page. There are a series of emails at the top of this page and for many of them you can choose to either send them automatically or to not send them automatically.

The second area where you will find emails that are sent to your buyers is located under “Customers” > “eBay Buyer Appreciation”. You may turn these emails on or off by clicking “Customize Preferences” at the top right of this page and then edit the “Sending Preferences”.

The third area where you will find emails that are sent to your buyers can be located by going to “Preferences” (at the top right of most pages in your Vendio account) > select “Items” from the drop-down box at the top of the page. You can choose whether to send the Vendio Store Sales Email Notification email or not at the top of this page.