Where can I turn on or off copies of my buyer emails being sent to me?

There are three different areas in your Vendio account where you can find emails that are sent to your buyers and copies can be sent to you. The main area can be located by going to “Preferences” (at the top right of most pages in your Vendio account) > select “Orders” from the drop-down box at the top of the page. There are a series of emails at the top of this page and you may turn off your copies by unchecking the box for “CC seller on all emails”.

The second area where you will find emails that are sent to your buyers and copies are sent to you is located under “Customers” > “eBay Buyer Appreciation”. You may turn off the copies of emails that are sent to you by clicking “Customize your messages” at the top left of this page and then uncheck the box for “Send me a copy of each email” under “Message to Buyers”.

The third area where you will find emails that are sent to your buyers and copies can be sent to you can be located by going to “Preferences” (at the top right of most pages in your Vendio account) > select “Items” from the drop-down box at the top of the page. Then uncheck the box for “Send a copy of the email to me”.