Why is my scrolling gallery not working?

The most likely reason that your Gallery is not working correctly is that your eBay token has expired and will need to be updated. Please follow the steps below to update the eBay Token in Vendio:

- Go to My Vendio > Preferences (link is on the right hand side of the page, under the blue bar) > Channels.

- On the Channels Preferences page, under 'eBay Market IDs', select the eBay ID you want to update and click the "Re-authorize" button

- Go through the eBay signin process.  After you complete this, your token will be updated.

 eBay implemented the 'token' system to allow third-party providers to securely transmit and receive information from them, enabling us to launch listings and collect information to update our system for you without having to store your eBay credentials.  eBay expires the authorization tokens at least once per year, and sometimes randomly as an additional security measure.  When this happens you will need to go through the process of updating your eBay ID on our website.  We will provide a warning message in your account, in addition to an email letting you know when your token has or is about to expire.